Orders shipped to Alaska, Hawaii, and P.O. Boxes can take up to 7-10 business days. We have seen some customers in remote areas experience a longer wait time. We do not offer expedited shipping.

Beauty Bakerie cannot be held responsible for delay, damage, defect, material difference, theft or loss that occurs to goods delivered to a forwarding company. Beauty Bakerie is unable to provide a replacement or refund for any goods delivered to a forwarding company. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Beauty Bakerie reserves the right to refuse all returns, reshipments and refunds.

Beauty Bakerie is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited the United States.

Beauty Bakerie is not responsible for packages returned as “unclaimed, undeliverable as addressed” or “insufficient address” by carriers (FedEx, USPS, UPS, DHL and/or their international shipping partners), nor addresses entered erroneously though we will try our best to assist you. Please contact your carrier for assistance.

  • USPS:1 (800) 275-8777
  • FedEx:1 (800) 463-3339
  • UPS:1 (800) 742-5877
  • DHL: 1 (800) 225-5345

After you complete checkout, your order goes into our processing queue (this is where your package gets all cute). Processing is 3 business days. This is extended to 7 business days during sales or times of heightened volume. Currently, we do not offer expedited processing. All orders are subject to this processing timeframe. Expedited shipping is not expedited processing.

Once your package has dispatched from our warehouse (after processing), it ships at the "speed" you purchased at checkout. Please refer to the courier's website to understand more about the delivery times they are guaranteeing. Beauty Bakerie does not guarantee any delivery times.

Please visit your selected courier's website for more information on shipping timelines or delays they may be experiencing. We apologize that we do not control this step. We do encourage priority shipping where possible as we are unable to be held liable for damaged, delayed, lost or stolen shipments.

Some countries may tax their citizens or impose additional fees on them when purchasing or importing goods into your country. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Beauty Bakerie. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences (an example is a fire at a post office, yes this really happened), transfers from the USA courier to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.

While we will make every effort to assist you, we do not accept returns nor do we offer exchanges or refunds. Due to the nature of our business, all sales are final. Please note that Beauty Bakerie does not currently accept returns. If a package is returned to us, it is not examined and is most likely discarded.

Please note that we cannot be held liable for lost, stolen, damaged or delayed packages. Once the package successfully transfers to the care of the carrier as evidenced by the shipping updates, the responsibility to deliver is placed on them. We encourage you to make plans to retrieve your package to decrease the likelihood of loss, damage or theft by tracking your package(s) journey. This can be accomplished by planning to be home at the time of delivery, a 'hold for pickup' option with your local post office or purchasing a post office box. Given the height of porch piracy and theft rings, we strongly advise but again, cannot be held liable for the package beyond our care. We are not responsible for packages with status of 'unclaimed', undeliverable, resident no longer living there, or the event you are unable or refuse to accept the package. All sales are final. There are no refunds or exchanges.

Please notify us within 3 business days of your orders delivery date of any issues by providing a photo and video of all that was shipped to include packing materials and products. Without these items, we may be unable to assist. You are encouraged to raise your issue with your courier.

All sale and discontinued merchandise are final sale. They cannot be returned or exchanged. Any gifts as part of a contest or giveaway are final sale as well. If a package is returned to us, it is not examined and most likely discarded.

We ask that if you've purchased from a partner of ours to raise your issue with them. We abide by all of our partners’ return policies listed on their respective websites.

Email our bakers! Please write to us using care@beautybakerie.com. Our hours of operation are Monday - Friday 10 am to 4 pm PST. Please allow 24-72 business hours (1-3 business days) for a response. We do ask that you are patient with us. Our system populates tickets by oldest to newest so if you contact us multiple times, please know this will place you at the back of the queue. We look forward to serving you! *Please note that business days do not include holidays that may fall on a weekday.

Our products are shipped from the USA and sold in over 2,500 locations worldwide to include Ulta, Target, CVS, and more. Please enter your zip code on our store locator page to find a location near you.

Our Bakers are working hard to get stocked out items back online for you. Please sign up to be notified of a restock on the product page or be sure to subscribe to our newsletter. We also share updates on our social media pages.

Beauty Bakerie tries to accurately display and represent the colors of our products. However, the actual colors you see may vary and depend on a variety of factors such as screen resolution, sun exposure, undertones and more.

Yes, hang out with us on social media. There's always an opportunity to win.

Yes from time to time we offer discounts and promotions. Sign up for our email and/or SMS alerts to receive news on special offers.

  • Discount codes cannot be retroactively applied. They must be entered at checkout.

  • Promo codes cannot be combined with other offers or promotions.

  • Pricing is at the sole discretion of Beauty Bakerie and is reflective of current market conditions

Please check your promo code for accuracy, expiration details and whether it requires a minimum purchase. Also, some websites create codes that are not valid with our store.

We are unable to modify or cancel orders once they have been placed. Prior to submitting your order please review your details to ensure they are correct. Packages are sent to the address entered at checkout.

Order confirmations come immediately after placing your order. Typically if you have not received your order confirmation it may be in your junk/spam box or there is a typo in your email address. Please contact customer service so that we are able to assist you.

We are unable to modify or cancel orders once they have been placed. Prior to submitting your order please review your details to ensure they are correct. Packages are sent to the address entered at checkout.

Click on "Forgot your password?" on the account page. A reset link will be sent to the email address used for your account.